Frequently Asked Questions

 
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1. Can I book online?

Yes of course! You can check available dates here, and book your WildTrax experience online.

2. I can’t see my dates, are they available?

Our online booking system shows you the live availability for each vehicle, however if you are unsure, or you would like to discuss availability over the phone, then give us a call or drop us an email. Sometimes a day will be marked as unavailable due to a later than normal return or early pick up, so we might be able to work out a plan to accommodate your trip with amended times.

3. Are you open all year round?

We close our calendar to instant bookings in December, January and February due to the cold weather and the increased chance of snow and therefore treacherous driving conditions. However, we do take bookings by appointment only, which are subject to the weather – drop us a line to discuss your requirements

4. Can I rent your lodges at the same time?

Absolutely. Subject to availability, you can rent the WildTrax Land Rovers and one of our Lodges above Loch Ness for even more comfort. Most guests find the best way is to finish their trip with a night in a cosy lodge after a few nights in the wilds. Get in touch to find out more.

5. What is your minimum number of nights?

3 nights is our standard minimum number of nights, however we can sometimes accommodate special requests if we have gaps in the calendar so do get in touch.

6. Can I rent for Longer than 3 nights?

Sure, subject to availability there is no maximum to the amount of nights you hire for.

7. How many people fit in one car?

The Defenders each seat and sleep 2 people in the double bed sized tent. The Discovery seats 5 people, and the king-sized tent on top sleeps 2 adults and 1 child comfortably. We can provide additional ground tents if required – however please note that the boot space is required for the extensive kit provided, so luggage space will be minimal if the back seats are required for seating.

8. Can I rent a Defender and a Discovery at the same time?

Absolutely! Subject to availability, and both drivers meet the rental requirements, hiring multiple vehicles is a great way for groups to explore.

9. What’s the minimum age for driving the Land Rovers?

Our standard minimum age in line with our insurance policy is 25, however are happy to accept drivers over 21 and with amended excess terms. Please note that drivers must have held a full UK driving licence for at least 1 year if aged 25, or 2 years if between 21-24. The security deposit will also increase from £500 in the following ways: £1000 for drivers aged between 21-22, and £750 for drivers aged between 23-24.

10. What’s the maximum age for driving the Land Rovers?

Our standard maximum age in line with our insurance policy is 70, however are happy to accept drivers up to 79. The security deposit will increase from £500 to £1000 for drivers aged between 70-79 to match our amended excess.

11. Do I have to park overnight in campsites?

No! absolutely not, the idea of WildTrax is to camp up on wild land. However, campsites will welcome you if you fancy some creature comforts. See also: “can I go off-road”

12. Is there a mileage limit?

No! We are proud to be a rare exception to the norm and offer our adventurers an unlimited experience in their travels.

13. Can I take a vehicle out in exchange for my photography/videography/influencer status?

We do work with selected media partners – get in touch to find out more

14. Where are you based, can I pick up the car from somewhere else?

WildTrax HQ is 2 miles outside of Inverness. All collections and returns must take place here where we undertake the safety demonstration, show you around the vehicle, process the security deposit and complete the paperwork. Unfortunately we are unable to offer collection or return at alternative locations.

15. How do I get to you?

Inverness is well served by an airport, train station and bus station. We work closely with an affiliated driver who offers preferential transfer rates for WildTrax guests. The airport is 20 minutes away, and the bus and train stations are 10 minutes from HQ. Transfers can be arranged both to and from HQ.

16. Can I drive to you and park at WildTrax HQ?

Yes absolutely, we have ample parking here at HQ and you can leave your car here for the duration of our stay free of charge.

17. What’s included in the price, are there any hidden extras?

Our nightly rates include hire of the vehicle, our full kit, the roof tent, Sat-Nav, unlimited mileage, up to 2 drivers and fully comprehensive insurance. The only additional funds to pay are the refundable security deposit on the day of hire which is £500 for those aged 25-70.

18. What time can I collect the vehicle and when do I need to bring it back?

Pick up is from 2pm and return is by 12pm in order that we can prepare the car for its next adventure. Subject to availability we can often extend these times if required, with a charge of £10 per additional hour (since we may not be able to rent the car same day as a result).

19. How big is the roof top tent?

The smallest roof top tent we have is that of the size equivalent to a double bed (Defenders). The largest we have is that equivalent to a king-sized bed (Discovery).

20. Can I bring my dog?

Yes – dogs are welcome, however not all dogs will fit in all cars so best to have a chat with us first for the best option. The tents are pet-free, so your pup will sleep either on the front seat (Defender 110 or 90), in the boot (Defender 90) or on the back seats (Discovery). Please bring your pup’s bedding to make them comfy and please be mindful if they are fond of chewing or scratching, as this will be chargeable.

21. Do you sell your tents to the public?

Yes absolutely, we work with a number of factories that manufacture tents for us. If you want to purchase one, please get in touch.

22. Can I go off-road?

You may have read that off-roading/greenlaning isn’t legal here in Scotland as it is in England. However, wild camping is, and we also have the “right to roam” here which allows you to access land for wild camping purposes. What we offer is an alternative to a traditional campervan. The off-road capability of our vehicles enables you to pull off a sealed road surface onto a forest track or beach for the purpose of setting up camp rather than being confined to camping in laybys or in formal campsites. The Road Traffic Act 1988 states that you can drive a vehicle off-road – away from a public road – for the purpose of parking and within 15 yards of a public road. Please always use care and caution when driving on uneven surfaces, especially where boggy. Even the best 4x4’s can sink on the wrong terrain!

23. Do you offer discounts to Armed Services, Police, Fire Services, Ambulance service and NHS staff?

Yes! We offer 15% discount to those with a Defence Privilege Card/Blue Light Card/Valid photo ID card. Get in touch to have your discount applied to your booking